Local Deployment

How it works

Deploying the Reportum solution in local business operations and call centres ensures standardised, quality data irrespective of the route to company, with tailored approaches by reporter type to capture complete data at first interaction. Watch the video to follow the journey of a suspected adverse event being reported via the local business operations of a Pharma company or call centre.

Benefits for local deployment

Standardise interactions

Improved standardisation of Call Centre operative interactions with reporters: ‘Guided Conversations’

Flexible data capture

Deploy in line with local operation capabilities who work with varying pressures, depending on time, technology and aims.

Fewer follow up cycles

Significantly reduce or eliminate follow up cycles with relevant product and/or event questions asked at first interaction.

Reduce data entry effort

Removing manual tasks from case processing saving time and reducing effort and cost both locally and centrally.

Reportum can also be used for ...

Direct Reporting

Direct Reporting

Deploying Reportum can harness rapid access to complete and standardised safety information directly from consumers or healthcare professionals.

Security & Compliance

All data collected and sent using the Reportum solution is protected by the highest levels of physical security, software and process security. Hosted in an ISO27001 certified facility and backed by an expert support team with full disaster recovery – eliminating the possibility of data loss. The Reportum solution has been built to comply with EU data protection legislation and supports 21 CFR Part 11 compliance.

Security & Compliance

“Our selection of the Reportum solution reflects our commitment to streamline our call handling processes with state of the art electronic solutions.”

Vice President, Pfizer Inc

Find out how Reportum can help your organisation

Get in touch with one of our experts to learn more or request a demo.

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