Direct Reporting

How it works

Pharma companies can now deploy user-friendly reporting websites, white-labelled and powered by the Reportum solution and configured in line with their corporate web presence, to enable consumers and healthcare professionals to report any suspected adverse reactions and product quality issues potentially related to their medicines or devices. Watch the video to see the journey of a consumer directly reporting a suspected adverse event using Reportum.

Benefits for direct reporting

Data direct from the source

Adverse event cases are available almost immediately in a structured and consistent way to facilitate evaluation.

Reduction in multiple hand-offs

Digitalisation of data capture focuses resources on activities that add value in understanding the product profile.

Enhance engagement

Visibility to consumers of how their problems can be reported, acknowledged and addressed through an easy to use interface.

Reportum can also be used for ...

Local Deployment

Local Deployment

Using Reportum for local business operations and call centres ensures consistent company processes, high quality data and a clear, complete audit trail.

Security & Compliance

All data collected and sent using the Reportum solution is protected by the highest levels of physical security, software and process security. Hosted in an ISO27001 certified facility and backed by an expert support team with full disaster recovery – eliminating the possibility of data loss. The Reportum solution has been built to comply with EU data protection legislation and supports 21 CFR Part 11 compliance.

Security & Compliance

“Our selection of the Reportum solution reflects our commitment to streamline our call handling processes with state of the art electronic solutions.”

Vice President, Pfizer Inc

Find out how Reportum can help your organisation

Get in touch with one of our experts to learn more or request a demo.

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