Pharma companies can now deploy user-friendly reporting websites, white-labelled and powered by the Reportum solution and configured in line with their corporate web presence, to enable consumers and healthcare professionals to report any suspected adverse reactions and product quality issues potentially related to their medicines or devices. Watch the video to see the journey of a consumer directly reporting a suspected adverse event using Reportum.
Adverse event cases are available almost immediately in a structured and consistent way to facilitate evaluation.
Digitalisation of data capture focuses resources on activities that add value in understanding the product profile.
Visibility to consumers of how their problems can be reported, acknowledged and addressed through an easy to use interface.
All data collected and sent using the Reportum solution is protected by the highest levels of physical security, software and process security. Hosted in an ISO27001 certified facility and backed by an expert support team with full disaster recovery – eliminating the possibility of data loss. The Reportum solution has been built to comply with EU data protection legislation and supports 21 CFR Part 11 compliance.
“Our selection of the Reportum solution reflects our commitment to streamline our call handling processes with state of the art electronic solutions.”Vice President, Pfizer Inc
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